Frequently Asked Questions

Qumpara is an earning app. It rewards shoppers with prizes and cash for uploading their shopping receipts.

Qumpara does not charge any membership fee.

When you choose the products and stores recommended by Qumpara and upload your shopping receipt to the app, you can earn gift cards from the most loved retail brands or cash that you can transfer to your bank account.

Download the app and sign up. Upload your shopping receipt to the app to join campaigns. Start earning by taking a photo of your receipt or uploading the invoice of your online purchases.

You can download Qumpara from the App Store, Google Play Store and AppGallery.

When you upload your receipt or invoice, the products and brands on it are automatically checked against the campaigns that are active at that moment. If your receipt qualifies for a Qumpara campaign, your reward is added to your Wallet. You can follow your cash balance and all of your gift cards in the wallet section.

After downloading Qumpara, you can sign up with your phone number.

After signing up, tap the camera button in the middle of the screen to take a photo of your receipt and upload it. For online purchases, you can join by uploading your e-invoices.

QumPoint is Qumpara's currency. 1 QumPoint is worth 1 TL. The QumPoints you earn by uploading receipts, taking surveys or watching videos accumulate in your account. You can withdraw your points as cash or turn them into various rewards.

You can see your QumPoints and gift cards by tapping the My Wallet section in the app.

You can only create one membership per phone number. When you change your number, you can open a new membership.

Behavior that violates the terms of use you accepted during sign-up may have been detected in your previous participations. For this reason, you can only see and join sweepstakes campaigns. You can contact our support line for more details.

You can earn rewards from invite-a-friend campaigns by following them. These campaigns run at certain times.

It is collected to correctly identify the rightful owner of sweepstakes and campaign prizes, points and other earnings from the app, in accordance with the Regulation on Non-Cash Lotteries and Sweepstakes and other laws and regulations.

It is collected to correctly identify the rightful owner of sweepstakes and campaign prizes, points and other earnings from the app, in accordance with the Regulation on Non-Cash Lotteries and Sweepstakes and other laws and regulations.

You can send your account deletion request by e-mailing [email protected] or calling 0850 242 46 07.

You can turn on notifications by going to the notifications section in your phone's settings and allowing Qumpara notifications. You can also tap the "allow notifications" button after signing up and entering your details.

You can access your rewards by tapping the My Wallet button in the bottom menu of the Qumpara app.

You can request technical support by e-mailing [email protected] or calling 0850 242 46 07.

You can join multiple different campaigns with a single receipt.

To join the same campaign more than once, don't forget to check that campaign's maximum participation limit.

The list of brands and products valid for a campaign is included in the campaign terms.

This may vary depending on how the campaign is set up. Don't forget to check the campaign details.

You can find the cities and stores covered by a campaign in the campaign details.

We collect the donations in a pool and pass them on to the relevant charity as a lump-sum donation at the end of the campaign.

The usage details of your coupon are included in the coupon text. If you experience a different issue, you can contact the customer service of the relevant reward.

As per the terms of use, we cannot reissue codes whose expiry date has passed.

Your receipt may not meet the campaign conditions, the photo of your receipt may be unreadable, or the required information may not be visible on the receipt. You can review the participation conditions and submit it again.

This may vary depending on how the campaign is set up. Don't forget to check the campaign details.

Once you have selected your reward, it cannot be changed.

The date your Opet reward will be sent to your phone is stated in the details of the campaign you joined.

Marking your code as used does not mean the code becomes invalid. You can tap the code again to mark it as unused. The code's expiry date is available in the campaign details.

The usage details of your reward are included in the campaign details and the reward details. Feel free to check them.

The usage details of your reward are included in the campaign details and the reward details. Feel free to check them.

Sweepstakes results are published on Qumpara.com after the draw. In addition, sweepstakes campaigns state in which newspaper and when the results will be announced. You can check those as well.

You can get information from the sweepstakes agency that organized the draw. The organizing agency is stated in the campaign details.

You may have been selected for a random audit. Please also note that when behavior outside the terms of use you previously accepted is flagged by our system, our company reserves the right to request receipts, suspend memberships and issue warnings.

You can grant permission via Settings / Qumpara / Allow Camera.

You can submit your receipt in parts by tapping the camera button.

Tap the camera button in the app and upload your invoice or receipt via the File – PDF option.

You can choose the reward you want by tapping the "You won a reward" notification.

Qumpara keeps your data safe in accordance with GDPR and KVKK standards. You can rest assured about this.

You can reach us by e-mailing [email protected] or calling 0850 242 46 07.